Customer Lifetime Value

The total worth of a customer to a business over the entirety of their relationship.

Customer Lifetime Value (CLV) is a metric that estimates the total revenue a business can expect from a single customer account throughout the relationship. It helps businesses understand the long-term value of their customers and tailor their marketing strategies accordingly.

For example, a customer who regularly buys products and services over several years has a higher CLV than a one-time buyer.